| Q: |
Is it safe to use
my credit card? |
| A: |
Absolutely. We have taken every
precaution to make your transactions secure. Nevertheless, if
you prefer, we also offer you the option of submitting your
order by telephone or fax. All account information submitted
to us is safely isolated from unauthorized Internet access.
|
| Q: |
Who has to pay Sales Tax?
|
| A: |
State Sales Tax will
only apply to residents of the State of Texas.
|
| Q: |
How can I pay for my order?
|
| A: |
We accept VISA, Mastercard, and
Paypal . We also accept checks and money orders. Orders paid
by check will usually not be processed until the funds have
been verified
|
| Q: |
How can I find
out about the status of my order?
|
| A: |
To check the
status of your order, click on the "Account Information
& Order Tracking" link, or call 817-222-9209
|
| Q: |
When will I
receive my order?
|
| A: |
Depending on the
type of delivery option you selected, standard delivery thru
USPS or UPS should arrive within 5-7 business days.
|
| Q: |
Can you ship
my order to a different address?
|
| A: |
Your order can be
shipped to a different address; however, we can only accept one
shipping address per on-line order. A new on-line order
will need to be created if merchandise is to be sent to more
than one address.
|
| Q: |
What is your
return policy?
|
| A: |
Your complete
satisfaction is our number one priority. If for any reason
you are not 100% satisfied with your purchase, simply contact
our Customer Service Department to arrange for a return within
30 days of your receipt for a full refund. E-mail service@moto-techniques.com
if you have any questions.
|
